Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their client's needs. In addition, our employees know they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising $100 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. We're growing quickly and would love for you to be a part of it!

About the Role:

Abacus Insights is seeking an experienced Facilities Manager to oversee and manage day-to-day facilities operations for our Kathmandu office of 100+ employees. This role requires a proactive leader who can ensure smooth operations across infrastructure, utilities, transportation, canteen services and stakeholder relations. The Facilities Manager will be responsible for creating a safe, compliant, and efficient work environment aligned with the company’s global standards.

You Will:

Infrastructure & Utilities

• Ensure the office premises, building infrastructure, and utilities (electricity, water, internet, backup power) are fully functional.
• Create, monitor and manage Annual Maintenance Contracts (AMCs) with vendors & service providers.
• Manage preventive and corrective maintenance schedules for office facilities.
• Coordinate with landlords, service providers, and vendors for facility related needs.

Canteen & Employee Services

• Oversee day-to-day canteen operations, ensuring hygiene, quality, and planning menu with vendor.
• Implement feedback systems to improve employee satisfaction with facility related services.

Travel & Vehicle Management

• Manage travel bookings, and logistics for internal and external stakeholders.
• Manage company vehicles for employee pick-up/drop and official use.
• Ensure timely maintenance, operational rigor in compliance with local transport regulations.

Compliance & Government/External Relations

• Ensure adherence to internal policies and regulatory requirements
• Draft, review, and manage procurement contracts ensuring compliance with company policies and legal standards.
• Handle liaison with local government offices, municipalities, utilities, and banks for required approvals, licenses, and payments.
• Manage relationships with neighbors and community stakeholders to maintain smooth business operations.

Health, Safety & Security

• Ensure compliance with workplace safety standards, emergency preparedness, and fire safety measures.
• Coordinate with vendors and security staff for safety and access control.

Budgeting & Vendor Management

• Prepare and monitor facility related budgets, contracts, and procurement.
• Negotiate and manage service agreements with vendors and contractors.

Team Leadership

• Supervise facility staff members and ensure smooth day-to-day support.
• Train and guide the facility team to maintain global service standards.

Other:

• Manage Inventory for the purchased office supplies and stationery.
• Work closely with other departments, such as finance, HR and operations, to align procurement strategies with business objectives.
• Identify cost-saving opportunities and implement strategies to reduce expenses without compromising quality.

What We're Looking For:

• Minimum 10 years of proven experience in facility management, preferably in multinational IT organizations.
• Strong understanding of building infrastructure, utilities, vehicle management, canteen, employee services, and vendor management.
• Experience of liaising with government offices, utilities, and banks.
• Excellent problem solving and crisis management skills.
• Good communication, negotiation, and interpersonal skills.
• Ability to work independently, take ownership, and deliver results under pressure.

Good-to-Have Skills & Experience

• Ability to coordinate with global teams for compliance and reporting.
• Familiarity with financial basics related to facility expense tracking and vendor contracts.

Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.