Client Delivery Manager
Abacus Insights
About Us
Abacus Insights is changing the way healthcare works for you. We’re on a mission to unlock the power of data so health plans can enable the right care at the right time—making life better for millions of people. No more data silos, no more inefficiencies. Just smarter care, lower costs, and better experiences.
Backed by $100M from top VCs, we’re tackling big challenges in an industry that’s ready for change. And while GenAI is still new for many, we’ve already mastered turning complex healthcare data into clear, actionable insights. That’s our superpower—and it’s why we’re leading the way.
Abacus, innovation starts with people. We’re bold, curious, and collaborative—because the best ideas come from working together. Ready to make an impact? Join us and let's build the future, together.
About the Role:
This Client Delivery Manager will lead IT -driven projects in US healthcare Payer space. You will have the opportunity to work on information technology projects within the US healthcare payer industry, building powerful skills, knowledge, and experience for your career at the intersection of IT and healthcare. You will have the opportunity to gain this experience on projects where cutting edge cloud-based technologies are being deployed and within a dynamic and fast-growing company.
You Will:
• Manage end-to-end delivery of individual large-scale projects or multiple smaller projects, ensuring timelines, scope, and quality are consistently achieved
• Coordinate closely with Engagement PMs to translate client requirements into clear delivery objectives and milestones
• Implement project governance frameworks including RAID logs, status reporting, and stakeholder communication
• Conduct detailed resource planning, capacity management, and risk assessments
• Champion Agile methodologies within assigned projects; ensure backlog refinement and sprint execution quality
• Facilitate regular status meetings, ensuring accurate project health reporting and timely risk mitigation
What We're Looking For:
• 8+ years experience in technically complex IT project / program management roles
• Experience in technically complex IT project management roles
• Professional experience in IT project management roles
• Experience in healthcare related project management – payer experience ideal
• Agile Methodologies experience
• Experience in healthcare related project management – payer experience ideal
• Experience in hands on technical roles – e.g., programming, data modeling, software quality assurance, etc.
• Strong Oral and written communication skills
Bonus Points:
• US Healthcare experience with healthcare payer experience
• Project Management Professional (PMP) or Prince2 certification
• Certified Scrum Master
Our Commitment as an Equal Opportunity Employer
As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.