Experience Required:

• 4–8 years of experience in Java-based application support (Technical Production Support)

Required Skills:

• Strong experience in Java 8+ and Spring Framework (Spring Core, Spring MVC, Spring Data JPA)
• Experience supporting production-grade backend applications
• Proficiency in MySQL and MongoDB (query optimization, indexing, performance tuning)
• Hands-on experience in incident management, production support, and Root Cause Analysis (RCA)
• Experience with monitoring and observability tools such as Sumo Logic, Grafana, and OpenTelemetry
• Strong SQL skills for data analysis and fixes
• Experience with JUnit for unit testing
• Exposure to AWS services (EC2, RDS, S3, IAM)
• Strong analytical, troubleshooting, and debugging skills

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Technical Production Support Engineer (Java, Spring, MySQL, MongoDB) Technical Production Support Engineer with 4–8 years of experience in Java-based backend systems. Responsible for production monitoring, incident management, root cause analysis (RCA), and implementing permanent fixes. Works with Java, Spring, MySQL, MongoDB, and observability tools to ensure high availability, performance, and reliability of enterprise applications.