This position comes with a $2,000 Hiring Bonus for eligible candidates! Eligible candidates will receive a $1,000 Sign-on Bonus at time of hire, and a $1,000 Bonus after completing 6 months of employment.

We are seeking a qualified Patient Care Coordinator to work with patients in our Ketchikan clinic.

Candidates who have a background and experience as a CNA, Medical Assistant or Phlebotomist will also be considered.

“Every day I get to engage with patients from every walk of life and help them on their way to sobriety. Some days are very stressful, but this is my dream job and I’m thankful to be a part of a company that truly cares about patient outcomes and changing lives. I love my job and look forward to coming to work every day.”

- Ideal Option Employee

Who We Are

We are Ideal Option and we have been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we are growing and continuously strive to be the nation’s leading provider of low-barrier, evidence-based treatment for opioid use disorder. We value our patients and our employees! We are looking for a Patient Care Coordinator to join our team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder.

Who You Are

A successful candidate in this position will be an experienced professional who is compassionate about quality patient care and delivering excellent customer service. They will have impeccable time management and computer skills, be non-judgmental, empathetic, and hold themself to high ethical standards. They will have the ability to communicate effectively with patients and adapt to individual needs is important.

So…Are you ready to be a Difference Maker in your community? This is your sign to take the next step in your career, with Ideal Option!

Location: Ketchikan, AK

Compensation: $24.50 to $25.50 per hour

Schedule: Full-time; Monday - Thursday, 7:30am to 6:00pm.

What We Offer You

• More TIME! Most of our clinics are open Monday – Thursday, which means you get to start your weekend a day early!

• A TEAM environment. We treat our employees like we would want to be treated ourselves: with respect and compassion.

• Transparency. We created our open-door policy because you have a voice, and we want to hear it! We value your feedback and know that your insight will help us be a better company for our employees and our patients.

• Career advancement and pay increase opportunities - our Patient Care Coordinators can see their pay increase up to 17% in their first two years with us!

• Travel opportunities.

• Medical, vision, and dental.

• Short-term and long-term disability options.

• A 401(k) retirement program.

• Paid time off and paid holidays.

• The ability to work in a critical position where you can know your hard work is paying off and you are truly making a difference!

The Role

The Patient Care Coordinator is responsible for providing administrative and clinical support to ensure efficient clinic operation. You will support clinic providers and patients through a variety of tasks related to patient care, clinic maintenance, front office responsibilities and maintain communication with other Ideal Option departments.

Additional Responsibilities Include

• Checks patients in for their appointments

• Confirms and updates patient’s demographics.

• Obtains release of medical records from the patient.

• Collects co-pays from the patient and makes nightly deposits at the bank.

• Obtains vital signs and breathalyzers from the patient.

• Collects urine samples and prepares for laboratory testing.

• Witnesses’ patients for observed dosing and observed urine.

• Performs skin assessments.

• May draw patient blood samples.

• Maintains cleanliness of the clinic.

• Orders cleaning supplies as needed by the clinic.

You may be the missing piece to our puzzle! Don’t miss this opportunity. Apply now!

Minimum Requirements to be considered:

• High School Diploma or GED necessary. Proof of diploma or GED will be required.
• Maintain MA licensing through the state/agency (as applicable per state)
• Maintain BLS/CPR certification
• CMA or National Certification preferred
• Strong computer skills