Director, Program Management will report to the Managing Director, Business Transformation. The Director will lead large, cross-functional programs that drive Inspira Financial’s platform transformation and growth initiatives across the Health & Benefits portfolio. This role is responsible for orchestrating delivery across multiple workstreams—including product, technology, operations, and client success—to ensure complex initiatives deliver measurable outcomes in alignment with our business strategy. This role combines program execution discipline with strategic insight.

Duties & Responsibilities:

• Own strategic execution of cross-enterprise programs that support Inspira’s growth strategy and platform modernization efforts.
• Establish program governance, structure, and success metrics to ensure on-time, on-budget, and high-quality delivery.
• Partner with Product, Technology, Sales, and Operations leaders to define scope, prioritize workstreams, and align resources to achieve strategic objectives.
• Translate strategy into actionable roadmaps, managing dependencies across multiple programs and identifying critical path items.
• Bring the voice of the customer and data-backed insight into all program decisions to improve experience, efficiency, and scalability.
• Develop business cases and financial tracking models to monitor ROI, manage budgets, and ensure fiscal accountabilities for all programs under management.
• Act as an escalation and resolution point, coordinating across departments to remove roadblocks and maintain momentum.
• Communicate effectively with executive leadership, preparing concise and data-rich updates on progress, risks, and mitigation plans.
• Provide clear direction and measurable objectives to program and project teams.
• Serve as a trusted advisor to senior leadership on program strategy, portfolio prioritization, and organizational readiness.Model collaboration, adaptability, results orientation, bridging business strategy and operational execution.Foster cross-departmental alignment, creating one unified delivery approach across Product, Operations, and Technology.
• Other duties as assigned.

People Leader Responsibilities:

• Manages a team of 2 directs to achieve results.
• Develops and mentors talent—building Inspira’s next generation of delivery leaders through consistent coaching and development planning.
• Provides regular and timely feedback, sets performance goals, and supports professional growth.
• Oversees hiring and training processes to cultivate a high-performing team.
• Directs the daily workflow of the team/department.