The Fraud Investigator will report to the Fraud Investigations Manager in the Security team. This role is responsible for investigating, resolving, and helping prevent fraudulent activity and other suspicious events affecting Inspira Financial, with a particular focus on cyber-enabled fraud, account takeover, identity abuse, and control weaknesses across digital and operational processes. The Cyber Fraud Investigator will investigate reports of potential fraudulent transactions and suspicious activity, maintain investigation records and case documentation, prepare incident summaries and loss assessments for stakeholders, and support mitigation, containment, and remediation activities. This role will also serve as a strategic partner to Security, Compliance, Operations, Product, Technology, and other business stakeholders by identifying fraud risks, analyzing trends and root causes, and recommending improvements to preventive and detective controls, anti-fraud tooling, and secure process workflows.

Duties & Responsibilities:

· Support the intake, triage, assignment, and tracking of potential incidents and suspicious activity reported to the Fraud Team.

· Conduct complete and accurate investigations of reported incidents, including review of account history, transaction activity, authentication events, and related evidence, while supporting mitigation, containment, stakeholder reporting, and remediation recommendations.

· Investigate cyber-enabled fraud patterns, including account takeover, identity abuse, social engineering, and other suspicious activity impacting customers, accounts, or business processes.

· Collaborate with the Fraud Investigations Manager and cross-functional partners to perform fraud risk analysis, identify emerging fraud trends, and assess control effectiveness on a periodic basis.

· Identify gaps and areas that could be targeted by threat actors, and assist in recommending actionable changes to strengthen preventive and detective controls, fraud prevention tools, authentication measures, and secure process design.

· Document investigative activities and prepare written reports of findings, root causes, loss impacts, and recommendations for Security, Compliance, Operations, and business stakeholders.

· Maintain records, databases, logs, and other required documentation related to fraudulent activity and investigations.

· Partner with Security, Compliance, Legal, Product, Technology, and Operations teams to support incident response, evidence handling, escalation, reporting, and secure design of fraud-resilient workflows.

· Promote a culture of fraud awareness, prevention-first thinking, and personal accountability across the enterprise.

· Other duties as assigned.

Typical schedule is 8 a.m. CT to 5 p.m. CT / 9 a.m. ET to 6 p.m. ET.