The Treasury Operations Team Lead will report to the Director of Accounting and Finance within the Accruit Finance Department and serve as a functional leader over daily treasury operations, client fund movement, bank account reconciliation, and payment controls. This role is responsible for overseeing high-volume, high-dollar disbursement activity, strengthening fraud prevention and operational risk controls, ensuring accurate and timely reconciliation of client funds, and driving scalable process improvements across Finance, Treasury, Operations, and banking partner workflows. The Team Lead will provide day-to-day direction, escalation support, training, and performance feedback to the Treasury team while serving as a subject matter expert for complex 1031 exchange funding, Qualified Escrow Agreement, and disbursement scenarios.

Duties & Responsibilities:

• Provide day-to-day leadership, coaching, training, and functional oversight of Treasury operations, including assigning work, monitoring quality, resolving escalations, reinforcing accountability, and ensuring consistent adherence to policies, procedures, controls, and service-level expectations.
• Own daily workflow management for the Treasury team, including leading huddles and team meetings, establishing priorities, balancing workloads, preparing coverage plans, identifying operational bottlenecks, and escalating risks or staffing constraints to department leadership.
• Serve as a first-line control owner for wire fraud prevention, including monitoring fraud trends, evaluating control gaps, implementing preventative controls, delivering team training, and reinforcing compliance with call-back, beneficiary validation, and disbursement authorization protocols.
• Review, approve, and provide quality control over wire disbursements, check requests, client fee pulls, and related payment activity initiated by Wire Specialists, with responsibility for accuracy, authorization, documentation, and timely release of funds.
• Manage a high-volume wire environment with daily volume that can reach 50+ wires per day and is expected to increase as transaction activity and sales leads continue to grow.
• Oversee high-dollar client fund transfers, including transactions that may reach up to $50 million, requiring heightened judgment, precision, documentation, and risk awareness.
• Perform detailed beneficiary, authority, and entity validation, which may include reviewing organizational documents, legal agreements, taxpayer/exchanger documentation, Qualified Escrow Agreement requirements, and other support needed to confirm funds are released appropriately.
• Exercise judgment to pause, escalate, or decline disbursement activity when documentation, authority, fraud indicators, or banking information does not satisfy control standards.
• Coordinate with bank partners and internal stakeholders to resolve banking platform issues, payment exceptions, returned wires, account setup concerns, and urgent funding needs.
• Provide hands-on escalation support and backup coverage for Wire Specialists as needed based on volume, complexity, deadlines, and team capacity, including:

Supervisory Responsibilities:

• Lead or co-lead recurring 1:1 discussions with Treasury team members to review workload, quality, performance themes, development opportunities, risks, process issues, and team feedback, and communicate relevant themes and recommendations to department leadership.
• No direct reports at this time; however, the role is expected to operate with functional leadership authority and may gain formal people-management responsibilities over time as the team structure evolves.
• Act as the primary escalation resource for complex, high-risk, or time-sensitive treasury situations, including unusual disbursement requests, beneficiary discrepancies, fraud concerns, bank issues, reconciliation variances, and client-impacting matters.
• Take ownership of daily departmental workflow related to incoming and outgoing wires, including prioritization, quality review, approvals, issue resolution, coverage planning, and timely communication of risks to leadership.
• Provide input into hiring, onboarding, training plans, performance discussions, role readiness, and succession planning for Treasury team members as requested by department leadership.