Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:

Functional Team Lead, AI & Clinical Workflows

Position Summary:

The Functional Test Lead will own the test strategy, planning, and execution for AI-based workflows ensuring accuracy, usability, and compliance across patient-facing and clinical applications (e.g., AI agent, BNA, Client Configurations, etc). This role ensures that product releases meet business expectations, clinical safety, and user trust.

Job Description:

Responsibilities

• Define and execute end-to-end functional test plans for AI-driven workflows.

• Lead manual, exploratory, and integration testing across patient journeys.

• Collaborate with clinicians and UX to evaluate usability and human factors in AI-assisted workflows.

• Translate product stories and acceptance criteria into detailed test cases.

• Validate conversation quality, data accuracy, and edge cases in AI interactions.

• Hands on experience in manual testing, specifically focused on validating AI-driven products and features.

• Incorporate explainability, fairness, and bias testing into QA lifecycle.

• Partner with Product, Data Science, and Engineering to clarify requirements.

• Maintain traceability from requirements → test cases → defects → release signoff.

• Mentor functional testers and coordinate user acceptance testing (UAT).

• Contribute to QA dashboards and quality KPIs (defect density, release health).

Qualifications

• Bachelor’s in Information Systems, Healthcare Informatics, or related field.

• 6+ years of experience in QA/QE, with 2+ years in a functional team.

• Strong understanding of testing AI systems, rule engines, or data pipelines.

• Experience validating AI decision support products

• Experience using tools like TestRail, Jira, and Azure DevOps.

• Solid understanding of healthcare data (FHIR, HL7, claims, EMR).

• Excellent analytical, communication, and documentation skills.

• Strong understanding of quality metrics, risk-based testing, and validation processes.

Working Conditions

This position operates primarily in an office or remote work environment, with standard business hours. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$105,780.00-$142,142.25

Benefits of working at Lumeris

• Medical, Vision and Dental Plans

• Tax-Advantage Savings Accounts (FSA & HSA)

• Life Insurance and Disability Insurance

• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

• Employee Assistance Program

• 401k with company match

• Employee Resource Groups

• Employee Discount Program

• Learning and Development Opportunities

• And much more...

Be part of a team that is changing healthcare!

Member Facing Position:

No- Not Member or Patient Facing Position

Location:

Massachusetts

Time Type:

Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:

• The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.