Title: Systems Administrator II

Department: Internal Operations

Reports To: Manager, IT

Location: New York, NY

Summary of role:
The Systems Administrator II will be a part of the team responsible for the support of domestic & international user base. This can include application support, hardware troubleshooting, new user provisioning, project work such as Intune setup, refreshing our internal networks with Cisco Meraki, and contributing to the improvement of our processes.

Key Responsibilities

• Provide onsite & remote user support, including general desktop troubleshooting for all employees.
• Manage & develop our identity providers (Active Directory, Okta, Google workspace).
• Help manage & maintain our application stack, including SaaS applications.
• Provision & deploy new employee endpoints, assist with new hire onboarding.
• Provide support for videoconferencing and related A/V systems.
• Assist with company-wide software deployments.
• Create, update and maintain support documentation and procedures.
• Assist with cross-departmental projects (security and compliance initiatives, i.e. MDM).
• Provide excellent customer service to both our remote and onsite customers.
• Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership.
• Strong passion for learning about our products and markets through in-house and external training.

Qualifications and Experience

• Experience supporting devices that run on Windows, MacOS, Android and iOS.
• Strong attention to detail.
• 2-3 years’ experience in a System Administrator role.
• Experience with Active Directory, Google Workspace, OKTA, and Office 365.
• Jamf Pro & Connect administration preferred.
• Microsoft Intune administration preferred.
• Delinea Privilege Manager administration preferred.
• Network administration experience preferred.
• Experience in cybersecurity, fintech, or fast-growing startup is required.

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The salary range for this role is $82,000 - $90,000 plus company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits & Perks for FTE Provers:

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
• 401(k) Retirement Plan & Match
• Comprehensive medical benefits for you and your family ❤️
• Emotional & Physical Wellness – Access to wellness services (EAP, Gympass, Prove Well-Being Reimbursement)
• Unlimited Vacation and Flexible hours
• Professional Development Coaching via Bravely
• Healthy lunches catered and bottomless snacks & beverages for all office locations
• 12 paid holidays for all global employees 📅
• A great place to work and connect with other talented Provers like yourself!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employment

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics

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