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Sr. Sales Development & Operations Manager (Remote)



Sales & Business Development, Operations
United States · Remote
Posted on Saturday, April 13, 2024

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

We are seeking a Senior Sales Development Manager to enable Rula’s Patient Growth team to drive more Patient Starts through nurturing existing leads via phone, email, and text. This person will be responsible for building out the new Patient Outreach pod and will play a pivotal role in taking this program from 0 -> 1. You will define overall strategy, playbooking, scripting/copywriting, tooling, and reporting. Additionally, you will onboard, train, and coach a team of SDRs (offshore to start) to perform direct outreach activities. This role will be critical in helping more patients access care and achieving our overall mission to make mental healthcare work for everyone.

Required Qualifications

  • 5+ years of experience working in sales development at high-volume SaaS and/or services startup

  • 2+ years of experience hiring, managing, and coaching a team of SDRs

  • Experience in sales operations or working cross-functionally with a sales operations team; assisting in setting up end-to-end solutions in Salesforce and other tools like Outreach, SalesLoft, Zendesk Sell, etc

  • Experience in building out reporting and making recommendations based on results

  • Experience creating sequences and writing phone scripts and email/SMS copy

Preferred Qualifications

  • Healthcare start-up experience

  • Passion for customers & patients

  • Experience taking an outreach program from 0 to 1

  • Experience working in high-volume B2C sales, customer support and/or call center

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

  • 100% remote work environment from anywhere in the US

  • Competitive pay and benefits that don’t change based on location

  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA

  • Access to our 401(k) plan

  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

  • Paid parental leave

  • Employee Assistance Program (EAP)

  • Stipend to ensure your home office sets you up for success

  • Quarterly department stipend for team building or in-person gatherings

  • Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.