We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula is seeking an experienced Senior Credentialing Associate to help us build an efficient and scalable Credentialing Department that will continue to support rapid growth. The ideal candidate is someone with credentialing experience and a strong ability to learn new systems and tools quickly (like Salesforce, Zendesk, Airtable, and more!). Most importantly, we need someone excited to work with a talented, motivated, and supportive team to change the mental healthcare landscape.

By increasing the number of providers we can bring into our network, this role will play an integral part in expanding the number of patients Rula is able to serve. The Senior Credentialing Associate will be a go-to resource for a critical business process and will work with other Rula team members across multiple departments.

Required Qualifications

• 3+ years of experience credentialing with a Credentials Verification Organization (CVO) or delegated practice

• Experience working with cross-functional teams

• Experience and working knowledge of National Committee for Quality Assurance (NCQA) / Centers for Medicare & Medicaid Services (CMS) delegated healthcare credentialing required provider monitoring

• Experience with Google, Microsoft, Salesforce, or other systems to create reports to track pertinent required credentialing needs such as re-credentialing, expirable reporting, monitoring and application status

• Experience credentialing and/or enrolling providers for Medicare/Medicaid

Preferred Qualifications

• Experience credentialing of healthcare providers (primarily behavioral health) across multiple states

• Experience working with contracted agents (especially offshore and or nearshore teams)

• Experience working in medical billing/revenue cycle

• Start-up experience

• Understanding of Credentialing Verification Organization / vendor management

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.