Document Processing Specialist - Full-Time

Smart Data Solutions, a leading provider of data management, claim routing, and workflow solutions for health plans and TPAs is growing! We are looking for an Operations Document Processor / Scanner to support our high‑volume Operations team. In this role, you’ll help ensure the accurate, secure handling of critical healthcare documents that keep our clients processes moving.

You’ll love this role if you enjoy working independently, staying organized, and keeping a steady, productive workflow. If checking tasks off your list, following clear processes, and paying close attention to detail feels rewarding, you’ll be a great fit.

What you’ll be doing?

Document Processor:

• Opening, Sorting, Batching and QC of documents
• May require some scanning if needed
• Preparing, verifying, and counting documents for scanning. Scan if needed
• Unfold/un-crease, tape, rubber band, or un-staple documents if needed
• Fix tares and make copies of documents if needed
• Use sorting sheets as trained
• Perform other basic office duties as assigned
• Process rejects and rescans as needed.
• Work until all tasks are completed for the day
• Ensure that all PHI information is kept confidential

Scanner Operator:

• QC, Scanning, and Archiving documents including paper and film
• May require some document processing if poorly done
• Inputs appropriate settings onto scanner computer screen by manipulating a mouse, and typing on a keyboard based on batch cover sheets.
• Log documents and feed through scanner
• Trouble-shoot and correct technical errors as they occur
• Operate and clean the scanner machines as trained to
• Mark and identify containers in which work is received and forward them to the designated archive areas
• Ensure that all PHI information is kept confidential
• Learn the scanner/new scanners as they are introduced to the department
• Perform other basic office duties as assigned
• Process rejects and rescans as needed.
• Work until all tasks are completed for the day
• Ensure that all PHI information is kept confidential

The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

What we’re looking for?

Required skills:

• Strong organizational skills and attention to detail
• Manages time effectively and is dependable
• Communicates effectively
• Computer literacy

Ability to perform other basic office duties as assigned

Why this is the company for you?

Top Benefits & Perks:

• A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way!
• A professional development and growth-oriented workplace
• Generous benefits including, health insurance, short-term, long-term disability and an employee referral program
• 401(k) with a company match to provide a better future in your retirement years
• Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day

Who is Smart Data Solutions?

For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.