About Solera
Solera Health is dedicated to transforming lives by guiding people to better health solutions, while providing payers and employers with the tools needed to manage providers and outcomes across various conditions. Through a robust platform, Solera offers a marketplace of curated digital and community-based point solutions focused on intensive, evidence-based lifestyle, behavioral, and social interventions. We strategically connect consumers with the best-fit solutions, supporting their journey toward successful health outcomes in managing chronic conditions.

Job Summary
As the Manager, Network Partnerships, you will be responsible for developing and nurturing relationships within Solera’s network of point-solution partners. Reporting to the Director of Network Partnerships, you will serve as the primary contact for some of the industry’s most innovative solutions, such as Headspace, Betr Health, and SworkIt, with opportunities to expand to other strategic partners. This role is central to building trust, transparency, and collaboration to drive impactful health outcomes. It’s a unique chance to work within networks that support whole-person care and reduce healthcare costs while positively affecting individuals’ lives.

What You’ll Do

• Monitor partner performance to identify, triage, and resolve issues proactively.
• Lead strategic discussions to deepen relationships with partners and uncover growth opportunities.
• Prepare for Quarterly Business Reviews with strategic partners, including creating agendas and presentations.
• Collaborate with the data/reporting team to establish and report on partner KPIs.
• Maintain regular touchpoints with each network partner you manage.
• Provide volume forecasts to network partners and clearly explain underlying drivers.
• Identify opportunities to exceed forecasts with support from network partners and cross-functional Solera teams.
• Hold network partners accountable for meeting performance benchmarks and improving quality standards.
• Troubleshoot user and technology issues alongside Solera’s product and engineering teams.
• Manage the implementation of new Network Partners in partnership with project management and engineering.
• Support key strategic deliverables and cross-functional initiatives led by the Director of Network Partnerships.

What You’ll Need

• 2+ years’ experience in account or vendor management.
• Experience in reporting, forecast management, and data-driven decision-making.
• Healthcare experience with a health plan or digital health company is a plus.
• Strong self-starter mentality with a drive to "get things done," even amidst ambiguity.
• Ability to communicate effectively with all levels within Solera and partner organizations.
• Excellent verbal and written communication skills.
• A strong interest in digital health and commitment to making a difference.
• BA/BS preferred with a record of success in partnership development.

Who You Are

• You are a servant-leader with a strong customer-first mentality.
• You’re a self-starter comfortable with managing difficult conversations, holding vendors accountable, and celebrating wins.
• You value creating win-win scenarios, understanding both Solera’s and the partner’s objectives.
• You have a passion for healthcare and are motivated by a mission to improve health outcomes, particularly related to chronic conditions.

Additional Information
This is a remote position and must be located in the United States. Some travel may be required to meet with the Solera team for planning sessions and corporate events.

Benefits

• Remote first culture
• Flexible PTO
• Paid pregnancy and parental leave
• Adoption Assistance Program
• Medical, Dental and Vision
• Company paid Life, Long Term Disability and Short-Term Disability
• 13 Company Holidays
• 401k + company match!
• Free Headspace account
• Free Fitbit
• Casual and fun atmosphere

Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

EEO: Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.