As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.

It takes a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:

• Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
• Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
• Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients’ lives or our partners’ best interests.
• Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
• Tenacity: We see challenges as opportunities for growth and improvement — especially when new solutions will make a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

• Subsidized, personal healthcare coverage (medical, dental vision)
• Accrual of 3 weeks’ Vacation (PTO)
• Professional Development, CEU, and Tuition Reimbursement
• Curated Wellness Benefits supporting teammates physical and mental well-being
• Community engagement opportunities
• And more!

The Manager, Chronic Special Needs Program (CSNP) will direct and lead the operations of the CSNP and supervise assigned staff. This role will be responsible for overseeing the program development, priorities and supporting health management and quality improvement initiatives for members with chronic conditions. This role will monitor performance metrics, productivity, patient experience, company key performance indicators and compliance with regulations and department policies.

This role is a fully remote position, applicable state licensure may be required.

• Manage and lead the chronic special needs program.

• Identify innovative and strategic ways to improve the healthcare of CSNP patient population while reducing the cost of care.

• Oversees and collaborate in the development of care and processes, policies, and practice standards as it relates to the CSNP team.

• Assist with the continued development and creation of care management workflow within Renal Care to achieve best practice workflows and standardization.

• Collaborate with the Quality assurance audit and training team to drive continuous improvements in quality performance.

• Maintain compliance with organizational policies, procedure, evidence-based guidelines, and NCQA (National Committee for Quality Assurance) compliance and regulatory requirements.

• Communicate with leadership to support care management initiatives, dashboard metrics, and key performance indicators.

• Support training, re-training and ongoing training efforts and identify gaps where additional staff training/coaching is needed for the CSNP team.

• Build and foster relationships with cross functional teams and other stakeholders, including health plans.

• Develop annual goals and support team growth and development through continuous training.

• Cultivate and promote a mission-driven culture of high-quality performance, with a member focused on customer service, consistency, and accountability

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required

• Bachelor’s degree in nursing from an accredited school with current RN licensure
• Minimum 5 years of clinical experience, preferably in population health, community public health, case management, or coordinating care across multiple settings and with multiple providers.
• Minimum 3 years of management experience.
• Experience creating and developing clinical programs and improvements.
• Experience working in a fast-paced, dynamic environment while maintaining focus on key goals.

Preferred

• A master’s degree or another advanced degree in nursing, business, health services research, health policy, or other relevant fields preferred.
• Experience with care management competencies.
• Experience working with vulnerable populations.
• Certification in Case Management.

Knowledge, Skills, and Abilities:

• Ability to solve problems analytically.

• Strong project management skills with the ability to manage change and positively influence others.

• Effective written and verbal communication.

• Ability to navigate ambiguity with the aid of structured problem-solving techniques.

• Results-oriented with the ability to prioritize and manage multiple projects simultaneously and coordinate activities to consistently meet deadlines and client expectations.