Description:

• Wider Circle is looking for a Community Engagement Specialist/Lead - Medicaid in Delaware, to play a vital role in our groundbreaking program, which connects neighbors for better health outcomes. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person/virtual group events, home visits, and telephone outreach. Join us in our battle against healthcare inequality.

Responsibilities:

• You will lead the Wider Circle Medicaid program in your assigned area, using Wider Circle-developed curriculum to build trust, promote health and encourage positive health actions.
• You will plan, advertise and host virtual and in-person events for members; all to foster relationships with and between members.
• You will create partnerships with local community-based organizations that provide resources for members.
• You will enroll prospective members into the Wider Circle Medicaid program. Additionally, you will hold yourself accountable to achieve membership engagement, growth goals, and other metrics such as attendance and feedback.
• You will connect with members to develop individualized plans for their success in the Wider Circle Medicaid program.
• You will serve as a liaison between the member’s health plan and the member.
• You will utilize Salesforce and other cloud-based tools to record member interactions and metrics.

Physical Demands:

To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engagement personnel will be regularly required to:

• Safely and consistently drive to public places up to 30 miles away from their home
• Frequently carry up to 30 pounds of supplies
• Frequently stand and comfortably speak publically, including projecting their voice in indoor and outdoor spaces in front of groups
• Routinely sit, stand, and walk to allow the team member to interact with members for the duration of each event effectively
• Ability to see and hear well enough to interact with members by phone and in-person and respond to member questions
• Ability to use a computer to view, enter and update information in different systems
• Effectively communicate with members in person or virtually