Wider Circle is looking for a Community Health Engagement Specialist in New Orleans, LA to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-on-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity.

Company Overview

Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com.

Responsibilities

You will lead the Wider Circle Medicaid program in your assigned area, using the Wider Circle-developed curriculum to build trust, promote health, and encourage positive health actions.

• You will plan, advertise, and host virtual and in-person events for members, all to foster relationships with and between members.
• You will create partnerships with local community-based organizations that provide resources for members.
• You will enroll prospective members into the Wider Circle Medicaid program and hold yourself accountable for achieving membership engagement, growth goals, and other metrics such as attendance and feedback.
• You will connect with members to develop individualized plans for their success in the Wider Circle Medicaid program.
• You will serve as a liaison between the member’s health plan and the member.
• You will utilize Salesforce and other cloud-based tools to record member interactions and metrics.

Physical Demands:

To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Engagement personnel will be regularly required to:

• Safely and consistently drive to public places up to 30 miles away from their home
• Frequently carry up to 30 pounds of supplies
• Frequently stand and comfortably speak publicly, including projecting their voice in indoor and outdoor spaces in front of groups.
• Routinely sit, stand, and walk to allow the team members to interact with members for the duration of each event effectively.
• Ability to see and hear well enough to interact with members by phone and in person and respond to member questions
• Ability to use a computer to view, enter, and update information in different systems
• Effectively communicate with members in person or virtual.