ZeroFox seeks a cleared Technical Account Manager (TAM) to build and maintain post-sales relationships with some of our largest customers. TAMs are trusted technical advisors and primary support contacts for dedicated customer(s). TAMs help ZeroFox exceed customer expectations and drive value by proactively updating the customer’s platform, creating reporting that clearly shows the solution’s effectiveness, providing ongoing education, and advocating for customer needs. TAMs work with customers to define business and technical requirements, while supporting the product and services team in defining scope of work and budget by negotiating trade offs or new requirements / change orders. The successful applicant will need to nurture relationships, both internally and externally, provide amicable customer solutions, and be technically competent on the ZeroFox SaaS platform. Technically- and business-minded Project Managers, Business Analysts, Systems /or Software Developers or candidates with experience with setup and delivery of similar SaaS products will be given priority consideration.

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.